About the Role
A leading SaaS solutions provider in Malaysia is seeking a Problem Management Specialist. This role involves identifying root causes of incidents, leveraging AI-powered analytics, and driving continuous improvement within the SaaS environment. Candidates should have strong experience in AI-driven root cause analysis and troubleshooting, along with a degree in Financial Technology or a related field. The position requires strong collaboration skills and a proactive approach to problem resolution in a fast-paced environment.
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