Full-time

Agent/Lead Agent - Ocean Import

Posted by Expeditors • Ho Chi Minh City, Ho Chi Minh City, Vietnam

📍 Ho Chi Minh City, Ho Chi Minh City 🕒 February 24, 2026

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About the Role

Job Description
Summary Description
Assist Supervisor/Department Head with all aspects of the Department, while ensuring the proper and timely movement of freight.
Responsibilities & Duties:
Ensure smooth and timely shipment process flow
Ensure all customers requirements are followed as per the Standard Operations Process (SOP)
Ensure accurate and timely data entry into our operating system
Monitor shipment reports to ensure total customer satisfaction
Support the Supervisor/Department Head in the following areas:
Allocating workloads, monitoring workboard to ensure internal KPI’s are met e.g. timely data entry
Build and maintaining strong relationships with customers
Assist the supervisor/department head in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer.
Assist in retention calls ...
                

Job Details

Location Ho Chi Minh City, Ho Chi Minh City
Job Type Full-time
Category Material Recording, Scheduling, Dispatching, and Distributing Workers
Posted February 24, 2026
Deadline April 05, 2026

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