Agentic Solution Architect

About The Role

As an Agentic Solutions Architect (ASA) at Netomi, you will be the strategic and technical owner responsible for designing, architecting, and deploying large‑scale Agentic AI solutions for enterprise customers. You will translate complex business processes into AI‑driven workflows, define integration blueprints, and guide customers through their transformation to autonomous AI agents.

You will work closely with Customers, CSM, Integration Engineers, QA, Product, and Engineering to ensure end‑to‑end success of every deployment.

Discovery & Solution Design

• Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints.
• Identify automation opportunities and design agentic orchestration strategies using Netomi’s AI platform.
• Build detailed solution blueprints — workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifec...