Agent-Front Desk-Lead

**Additional Information**

**Job Number** 24191843

**Job Category** Rooms & Guest Services Operations

**Location** Fairfield by Marriott Taichung, No 1155 Section 2 Huanzhong Road, Taichung, Taiwan, Taiwan, 40765
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternativ...