Full-time
After Sales Customer Service Representative
Posted by Gratitude Philippines • angeles, pampanga, Philippines
About the Role
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Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
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HMO
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Description
- Provide exceptional after-sales support to customers through various channels.
- Assist customers with product inquiries, concerns, and service requests.
- Manage customer scheduling and ensure timely follow-up on service issues.
- Analyze customer problems and provide effective solutions promptly.
- Maintain accurate records of customer interactions and feedback.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 1-3 years in international voice account in bpo sector
- Skills and Competencies: Proficiency in English language, strong cus...
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