Advisory Agent in Client Experience

Enhance member satisfaction and promote Desjardins products as an Advisory Agent in the Bas St‑Laurent region. This full-time on-site role encourages client support through banking transaction advice.
In this role, you will improve member and client experiences by advising them on banking transactions and promoting Desjardins products. Act as an ambassador for digital solutions, helping clients use technology safely. Your engagement will focus on service delivery, business development, and maintaining relationships across various client needs.
Key Responsibilities:
• Advise members on applications and tools for self-service transactions
• Maintain business relationships through quality service and outreach
• Assist clients with fraud issues, escalating to appropriate partners
Requirements:
• Passion for the financial services industry
• Commitment to excellent customer service
• Willingness to learn and adapt to new banking technologies
Channel your expert...