Advisory Agent for Client Experience

Enhance member satisfaction as an Advisory Agent at Desjardins in Val d'Or. This full-time, on-site role focuses on personalized service and financial empowerment for clients.
In this essential role, you will directly support clients and members, ensuring a seamless banking experience. Utilize your two years of relevant experience to provide tailored advice on financial transactions and promote Desjardins’ products and services. With a strong focus on relationship building, you will identify opportunities and refer clients to specialized colleagues for further assistance.
Key Responsibilities:
• Support members in utilizing technological tools and applications
• Promote Desjardins products and facilitate banking transactions
• Assist clients encountering fraud or irregularities
• Maintain business relationships through service excellence
• Stay updated on new products, services, and compliance standards
Requirements:
• High school diploma in a related field