Full time

Advisor – Sales Audit (m/f/diverse)

Posted by Lufthansa Group Business Services Sp. z o.o. • Kraków, Lesser Poland Voivodeship, Poland

📍 Kraków, Lesser Poland Voivodeship 🕒 February 24, 2026

About the Role

Join us as an Advisor, where you’ll manage administrative requests, coordinate process corrections with external partners, and ensure accuracy in customers’ sales revenue systems - all while upholding top quality standards and globally recognized sales and accounting principles.


Tasks

  • Provide support for the External Provider concerning agent disputes on behalf of local sales offices

  • Perform quality checks in KERMIT for transactions processed by the External Provider
  • Prepare routine documents for providers and customers from the system (e.g., reminders for missing documents)

  • Ensure that, within the area of responsibility, the accepted service level regarding timeliness and accuracy of accounting data processing is maintained

  • Maintain up‑to‑date Country Specifications and Process Descriptions for assigned areas of responsibility

  • Contact customers and external providers directly, and handle incomi...
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