Adventure Course Guide

Job Title: Element Guide

Reports To: Park Manager, with additional accountabilities to the Park Supervisor.

Job Purpose

Element (activity) Guides provide excellent service for guests on suspended obstacle and zipline courses. Guides are knowledgeable, friendly, passionate and able to put others at ease. They thrive outdoors, love being physically active, are comfortable with heights and get great satisfaction from supervising and supporting others to achieve things they didn't think they could do.

To excel as a Guide, you have an outgoing and confident personality, think on your feet, and demonstrate good sense in all decisions. Able to listen and identify the needs of others, you provide encouragement and advice based on best practices. When necessary, you can be assertive to ensure that guests minimize their risk while participating in Elements. When working in a team environment and engaging with guests, clear and positive communications are a...