Full-time
Advanced Service Desk Analyst — IT Support & Mentoring
Posted by H2 Software • Makati, Metro Manila, Philippines
About the Role
A technology solutions provider in the Philippines is seeking an experienced IT Support Specialist to provide advanced troubleshooting and IT support for end-users. The role includes handling escalated service requests, mentoring junior Service Desk Analysts, and ensuring excellent customer service through clear communication. Candidates should have 2–3 years of experience in IT support and strong problem-solving skills. Onsite work in Makati, Taguig, or Pasig is required. Competitive compensation offered.
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