About the Role
We are looking for a talented Administrative Associate - Service to join our team specializing in Service for our Aftermarket Service Spain Country Support Department in San Fernando de Henares, Spain.
This role involves up to 25% of domestic travel frequency.
In this role, you will make an impact in the following ways:
+ Warranty claim management: You will ensure efficient handling of warranty claims internally and with customers, reducing delays and improving service quality.
+ Offer preparation and follow-up: By preparing and tracking technical and Aftermarket engine sales offers, you’ll support business growth and customer engagement.
+ Complex enquiry resolution: You’ll collaborate with senior Aftermarket support to resolve challenging cases, ensuring all documentation is complete and accurate.
+ Customer interaction records: Maintaining precise records in relevant systems will enhance communicatio...
This role involves up to 25% of domestic travel frequency.
In this role, you will make an impact in the following ways:
+ Warranty claim management: You will ensure efficient handling of warranty claims internally and with customers, reducing delays and improving service quality.
+ Offer preparation and follow-up: By preparing and tracking technical and Aftermarket engine sales offers, you’ll support business growth and customer engagement.
+ Complex enquiry resolution: You’ll collaborate with senior Aftermarket support to resolve challenging cases, ensuring all documentation is complete and accurate.
+ Customer interaction records: Maintaining precise records in relevant systems will enhance communicatio...
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