About the Role
Your Job
Owns the back-office administration of field service operations—covering engineer cost booking, order-line release, billing follow-through, customer portal submissions, HR compliance updates, visa & gate-pass processing, and pre invoice bill review with customer approval—to ensure accurate, compliant, and timely revenue recognition.
What You Will Do
Financial & Order Administration
•Order Entry & Engineer Cost Booking: Open new sales orders/jobs in ERP & Record/validate engineer labour time, overtime, travel; allocate to correct WOs/SOs in ERP.
•Billable Line Calculation & Pre Invoice Pack (NEW):
•Compile all billable lines post service (labour, travel, miscellaneous) as per contract/SOW and rate cards.
•Cross check against PO value, SLA, warranty/contract entitlements, caps, and tax rules.
•Prepare a customer approval package (service report, timesheets, parts delivery/consumption proof, photos if re...
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