Full-time
Admin Assistant (Education) - (Ubi)
Posted by PRIMESTAFF MANAGEMENT SERVICES PTE LTD • ubi, east region, Singapore
About the Role
Responsibilities
- Provide administrative support for Adult Educators (AEs) and learners across all WSQ programmes.
- Manage service requests, including withdrawals, training or assessment rescheduling, reassessments, and deferments.
- Verify learner attendance records, review past module results, and process approvals of current module results within the training management system.
- Respond to and resolve enquiries received through the Customer Relationship Management System (CRMS) within the stipulated service timeline.
- Ensure learner enrolment and attendance records are accurately captured and updated in a timely manner.
- Perform other ad hoc duties related to training administration as assigned.
- Tertiary qualification in any discipline.
- Minimum 1 year of experience in an administrative or related role.
- Strong attention to detail with a service-oriented mindset. ...
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