Active Pooling: Manager, Training and Quality

Essential Functions/Core Responsibilities

• Maintains appropriate staffing levels according to program requirements

• Contributes to the assessment, analysis, planning, design and delivery of training and quality solutions

• Acts as a primary point of contact and performance consultant for training and quality functions, partnering with program management within assigned accounts

• Develops and cultivates partnership with clients, operations, program management, recruiting and other support functions

• Coordinates with learning consultants and curriculum developers to provide learning and non-learning performance solutions

• Observes and mentors trainers to maximize their skill sets in training and facilitation and develop their understanding of training processes and methodologies

• Monitors and ensures completion of daily administrative work such as tracking of student data, timekeeping, and other adminis...