Operational Responsibilities

• The primary function of the Accounts Payable Department is to ensure that all authorized vendor/employee reimbursement payments are paid out and reported accurately in line with the Standard Operating Procedures as agreed with the client.
• The candidate must be able to demonstrate responsibility for processing / handling of customer calls training and delivering performance and quality as set for given process.
• Ensure productivity & quality targets are achieved consistently and meet all critical service delivery parameters.
• To demonstrate strong theoretical and practical knowledge on technical support and managing work volumes within agreed authority levels
• Proactively manage work volumes and maintain agreed accuracy
• Proactively manage work volumes within agreed authority levels in compliance with company policy.
• Develop good relationships with team members.
• Adherence to organ...