Account/Process Trainer (Clark, Pampanga) | Onsite

About the job Account/Process Trainer (Clark, Pampanga) | Onsite

Shift: Shifting Schedules

• Quarterly performance bonus.
• Outstanding career development opportunities and fast-track career progression.
• Enjoy a fair work-life balance.
• HMO and life insurance for the employee and 2 dependents for free.

Requirements:

• Graduate of any 4-year course.
• At least 2 to 3 years trainer experience in the BPO industry.
• Preferably with a background or knowledge in tech support.
• Excellent oral and written communication.

Responsibilities:

1. Training Needs Analysis: Ability to extend follow‑up support on the floor to sustain learning and improve performance.
2. Curriculum and Course Design: Demonstrates end‑to‑end understanding of course design methodologies.
3. Content Development: Demonstrates end‑to‑end understanding of ...