Full-time
Account Manager United Kingdom
Posted by Conosco Group Ltd • , , United Kingdom, , , United Kingdom, United-Kingdom
About the Role
Conosco is an industry-leading technology and business communications organisation helping our customers to navigate digital and workplace transformation. We provide a holistic portfolio of solutions that cover IT, Cyber Security as well as Business Communications.
As an Account Manager at Conosco, you are responsible for nurturing and expanding customer relationships. Your primary goal is to ensure client retention and growth by identifying opportunities for upselling and cross-selling.
Job responsibilities
- Cultivate and maintain strong, long-term relationships with existing clients
- Communicate and collaborate effectively with internal teams to deliver a first-class customer experience
- Define and track key performance metrics (KPIs) to evaluate the success and health of client accounts.
- Achieve monthly sales targets
- Accurately record customer interaction through the CRM
- Develop and maintain account plans for k...
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