About the Role
Job Description
As an Account Manager for U4F, you will take full commercial ownership of a defined portfolio of existing customers across the DACH region. Acting as a trusted advisor, you will ensure customers realize maximum value from their U4F solutions while driving renewals, expansions, and long‑term growth.
This is an exciting opportunity to join a newly dedicated team and work closely with the General Manager, Sales Leadership, Solution Consulting, and wider GTM functions.
Responsibilities
- Manage a portfolio of U4F customers as their primary commercial contact and product advocate.
- Own customer retention and expansion outcomes, identifying and progressing upsell and cross‑sell opportunities in collaboration with Sales Engineering and Solution Consulting.
- Conduct structured account reviews to understand customer priorities, open issues, adoption, and future roadmap needs.
- Build strong, senior‑level stake...
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