Account Manager - Recruiting

About the Role

The Account Manager is the client’s ambassador and trusted partner throughout the hiring journey. This part-time (to full-time) role ensures clients have an exceptional experience from intake through post-placement. You’ll serve as the liaison between clients and the delivery team, keeping communication clear, expectations aligned, and results on track.

What You Will Do

Client Success (30%)

• Set up and lead client intake calls.
• Ensure clients have an outstanding experience at every stage.
• Regularly update clients on progress and candidate flow.
• Provide creative solutions when barriers arise.
• Establish and maintain strong communication rhythms (weekly reports, touchpoints, follow-ups).
• Conduct quarterly client review meetings using the Squadron framework.

Candidate Management (40%)

• Conduct video interviews with candidates as needed.
• Pres...