Account Manager

Overview

On-site position located in Makati. Full-time role with 1-3 years of experience; Bachelor's degree required.

Responsibilities

• Serve as the primary liaison for assigned client accounts, ensuring clear communication and excellent client satisfaction.
• Manage end-to-end client requirements for manpower, including deployment schedules and replacements.
• Work closely with the recruitment team to align candidate profiles with client specifications.
• Monitor deployed staff performance and address any concerns or incidents on-site.
• Handle contract renewals, service agreements, and client documentation.
• Conduct regular client visits and meetings to ensure proactive account management.
• Coordinate with HR, payroll, and admin teams to ensure timely delivery of services (e.g., onboarding, timekeeping, billing support).
• Prepare and present reports on account status, deployment updates, and candid...