Regular
Account Manager, Home and Living (TikTok Shop, Malaysia)
Posted by TikTok • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About the Role
The team drives, leads and grows the TikTok Shop Lifestyle category, providing both sellers and buyers a seamless shopping experience. You will be partnering with brands and sellers to deliver seamless, engaging shopping experiences that make TikTok Shop a trusted destination for daily needs. - Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools
Minimum Qualifications
- Bachelor's Degree or above with working experience in eC...
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools
Minimum Qualifications
- Bachelor's Degree or above with working experience in eC...
Ready to Apply?
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