Account Manager

Position Summary

(Remote Canada-Flexibility to Travel)

The Account Manager is responsible for the overall health, growth, and retention of a portfolio of Covaleyo client accounts. This role owns day-to-day account management, drives adoption of Covaleyo features and functionality, leads structured and insightful client review sessions, and is accountable for revenue outcomes including add-on tool adoption and renewals.

This role requires a self-directed professional who can work independently, manage multiple client relationships simultaneously, and represent Covaleyo with credibility at both operational and executive levels. The Account Manager acts as the primary point of accountability for the client experience while partnering internally to ensure delivery, value realization, and long-term client success.

Job Responsibilities

• Manage a portfolio of client accounts, serving as the primary relationship owner and escalatio...