Full-time

Account Management Coordinator

Posted by Expeditors • Bayan Lepas, Penang, Malaysia

📍 Bayan Lepas, Penang 🕒 March 01, 2026

About the Role

Job Description

  • To perform the coordinating role and focus on specific designated customers of the company and take ownership.
  • To participate in customer service reviews, customers satisfaction surveys and making analysis for the designated customers and for Account Management department.
  • To proactively providing administrative assistance to the Account Management department.
  • To handle designated customer inquiries.
  • To work closely with the account managers to uncover customer requirements, qualify opportunities and propose the right solution.
  • To work together with the customer account managers to safeguard strategic relationships with the designated key accounts.
  • To review and implement process improvement where applicable.
  • To be responsible for special projects as deemed necessary by the management
  • Qualifications

  • Degree with 1-2 years' working experience in logistics or supply ...
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