Academy Program Manager

Our Client is a fast-growing casual steakhouse brand focused on delivering exceptional dining experiences across the globe. This position reports directly to the P&C Manager.

Summary of Position

The Academy Program Manager is responsible for designing, launching, and governing all SB Academy programs across the company ensuring training translates into measurable performance and readiness outcomes.

Beyond training quality and consistency, this role is explicitly accountable for accelerating time to role competence, reducing repeat operational errors, and improving promotion readiness across markets. The role creates training content and standards, delivers new programs for the first time, trains and approves trainers, and ensures training drives real-world performance once handed over for regular delivery.

The role is accountable for training quality, consistency...