Full-time

9496 - Senior Engineer - Cloud Technical Support

Posted by Wind River • Bengaluru, Karnataka, India

📍 Bengaluru, Karnataka 🕒 March 02, 2026

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About the Role

Description
 Position at Wind River ResponsibilitiesProvide Technical Support to Software Suite: Cloud Platform, Analytics, OpenStack and Conductor
In depth log debug and analysis
Support customer KPI’s and SLA’s
Software Upgrades and Patching
Emergency Recovery for outages reported by customers
Maintenance of customer lab environments
Mentor and train others in the organization
Document and develop technical content and solutions for knowledgebase
ABOUT YOUBachelor’s degree in a technical field: Computer Science, Engineering, or similar
Experience working in an external customer facing technical support role
Experience troubleshooting complex technical issues
Excellent written and verbal communication skills in English
Fundamental L2/L3 networking knowledge: network stacks, switching, routing, firewalls, etc.
Experience working with Linux

            

Job Details

Location Bengaluru, Karnataka
Job Type Full-time
Category Computer Occupations
Posted March 02, 2026
Deadline April 11, 2026

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