Full-time
3rd line support MS365
Posted by Michael Page • Wrocław, Lower Silesian Voivodeship, Poland
About the Role
- Lead the administration, optimization, and lifecycle management of the Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and related security/compliance tools.
- Manage Azure Active Directory, security groups, conditional access policies, and identity governance.
- Develop and maintain automation scripts using PowerShell to streamline administration and improve operational efficiency.
- Act as the primary escalation point for complex M365-related incidents and service requests, providing expert-level troubleshooting and resolution.
- Oversee Microsoft 365 tenant health, licensing, capacity, and performance, ensuring availability and compliance with business requirements.
- Implement best practices for governance, data protection, retention, and information security within the M365 platform.
- Maintain clear technical documentation, including architecture diagrams, operational...
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