Full-time
3rd Line Support Engineer
Posted by Elevate Technology Group Ltd • Oxford Circus, Greater London, United Kingdom
About the Role
Role: 3rd Line Support Engineer
Location: Oxford Circus, Central London
Salary: £45,000 - £50,000 Plus 28 Days Holiday, Paid Certifications/Qualifications, Healthcare, Hybrid Working and more
A leading, accredited MSP in Central London with a highly skilled Service Desk is looking for a 3rd Line Support Engineer to join their team. They support a broad client base and operate a structured escalation function for P1 and P2 incidents.
You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leader and other senior engineers to ensure business critical issues are resolved quickly and properly.
This is a hands-on 3rd line role, with responsibility for both resolution and technical guidance to 2nd line engineers.
Key Responsibilities
* Own and resolve high priority (P1/P2) escalations
* Troubleshoot across Microsoft cloud, servers, virtualisation and networking
...
Location: Oxford Circus, Central London
Salary: £45,000 - £50,000 Plus 28 Days Holiday, Paid Certifications/Qualifications, Healthcare, Hybrid Working and more
A leading, accredited MSP in Central London with a highly skilled Service Desk is looking for a 3rd Line Support Engineer to join their team. They support a broad client base and operate a structured escalation function for P1 and P2 incidents.
You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leader and other senior engineers to ensure business critical issues are resolved quickly and properly.
This is a hands-on 3rd line role, with responsibility for both resolution and technical guidance to 2nd line engineers.
Key Responsibilities
* Own and resolve high priority (P1/P2) escalations
* Troubleshoot across Microsoft cloud, servers, virtualisation and networking
...
Ready to Apply?
Submit your application today and take the next step in your career journey with Elevate Technology Group Ltd.
Apply Now