About the Role
Key responsibilities
- Assess Microsoft 365 tenant health across apps, services, and network connectivity.
- Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.
- Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.
- Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.
- Provide guidance on governance, compliance, and operational processes to strengthen platform health.
- Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.
Required Qualifications
- Minimum 8+ years of hands-on experience with Microsoft 365 administration and optimization
- Microsoft 365 Apps (Office, Teams, Outlook)
- Experience managing and optimizing Microsoft Teams for enterpri...
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