About the Role
Location: Kharadi, Pune (Onsite – No Remote Work)
Shift: EST Shift (IST 7:30 PM – 4:30 AM)
Job Summary:
We are looking for a Junior Help Desk Technician to provide technical support for our users. This is a full-time, onsite role in our Kharadi, Pune office. The ideal candidate should have experience in Windows troubleshooting, software installation/uninstallation, and printer configuration.
Key Responsibilities:
- Diagnose and resolve hardware/software issues on Windows systems.
- Install, update, and uninstall software as required.
- Configure and troubleshoot printers and other peripherals.
- Provide first-level technical support via phone, email, o...
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