Full-time
24/7 Managed Services IT Support Analyst
Posted by boxxe • Dacorum, England, United-Kingdom
About the Role
A leading technology company in Hemel Hempstead seeks a Managed Services Support Analyst to provide 1st line support to customers on a 24/7 basis. The role involves troubleshooting IT issues, managing alerts from monitoring platforms, and ensuring high customer satisfaction. Ideal candidates will possess basic IT knowledge and communication skills, with an opportunity to expand their IT expertise in a collaborative team environment. This position also entails remote night and weekend shifts.
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