Full-time

1550 System Support Technician III

Posted by SOFTGIC S.A.S. • Mexico, Chihuahua, Mexico

📍 Mexico, Chihuahua 🕒 February 25, 2026

About the Role

Job Description
Job Title: System Support Technician III Modality: Remote Schedule: Monday–Friday, 8:00 AM – 5:00 PM PST Role Overview The System Support Technician III plays a key role in supporting Tekmanagement clients through a combination of project execution (60%) and escalated Tier 2 support/service maintenance (40%). This role proactively supports day-to-day technology operations including workstation setup, printers, phones, hardware/software troubleshooting, installations, upgrades, and infrastructure improvements. Strong collaboration with Account Managers, Project Managers, and Senior Management is essential. The ideal candidate brings technical expertise, initiative, and a solutions-oriented mindset to enhance client environments. Core Values Trustworthiness: Honest, accountable, dependable. Excellence: Commitment to high-quality service and continuous improvement. Knowledgeable: Value expertise and ongoing learning. Stewardship: Protect cl...

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