Full-time
[Active Pooling] Team Leader - Bridgetowne, Luxury Brand/Ecommerce Account
Posted by Concentrix • Pasig, National Capital Region, Philippines
About the Role
Job Title:
Team Leader, Operations
Job Description:
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
MHR:
- 2 years of supervisory experience with strong performance management skill
- Amenable to join ASAP in Bridgetowne site
- Account: Luxury Brand/Retail/Ecommerce Account Experience
Essential Functions/Core Responsibilities
- Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
- Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are ach...
Ready to Apply?
Submit your application today and take the next step in your career journey with Concentrix.
Apply Now