Full-time
Technical Support Engineer at ABB
Posted by ABB • saint laurent de l'île- 'orléans, qc, Canada
About the Role
Enhance customer satisfaction as a Technical Support Engineer at ABB. This hybrid role focuses on product support and lifecycle management within the energy industries division.
In your role, based in Eastern Europe, you will work with global teams to ensure high customer satisfaction in ABB’s electrical power solutions. Reporting to the Head of Product Support, your mission includes managing product support, lifecycle activities, and customer communication for various cases.
Key Responsibilities:
• Provide technical support for ABB experts and partners
• Lead resolution teams for complex customer cases
• Oversee type testing and component specifications
• Support customers in grid code compliance studies
• Assist with digital transformation and training initiatives
Requirements:
• Bachelor or master’s in electrical engineering
• Minimum 4 years in field service or engineering
• Experience with Power Generation Systems and Embedded Software
• Fluency...
In your role, based in Eastern Europe, you will work with global teams to ensure high customer satisfaction in ABB’s electrical power solutions. Reporting to the Head of Product Support, your mission includes managing product support, lifecycle activities, and customer communication for various cases.
Key Responsibilities:
• Provide technical support for ABB experts and partners
• Lead resolution teams for complex customer cases
• Oversee type testing and component specifications
• Support customers in grid code compliance studies
• Assist with digital transformation and training initiatives
Requirements:
• Bachelor or master’s in electrical engineering
• Minimum 4 years in field service or engineering
• Experience with Power Generation Systems and Embedded Software
• Fluency...
Ready to Apply?
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