Full-time, Permanent

Service & Hardware Support Specialist

Posted by Coates Group • Silvassa, Dadra and Nagar Haveli, India

📍 Silvassa, Dadra and Nagar Haveli 🕒 June 08, 2026

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About the Role

Key Responsibilities for the role 

Service Network & Capability - Develop and maintain a scalable and effective post-sales service capability across India to support customer demand and enable consistent service delivery.​ Establish and expand local service support networks across key states and locations in line with business requirements.​

Develop and implement support standards and processes to improve service effectiveness and customer experience.​

Deliver training and capability development initiatives across the service support network and service teams.​
 Service Delivery & Operational Excellence - Ensure efficient and high-quality delivery of post-sales services through effective service coordination, performance management and operational governance. ​ Coordinate, manage and attend service activities and customer support requirements as needed.​

Deliver service outcomes within agreed turnaround times (TAT)...

Job Details

Location Silvassa, Dadra and Nagar Haveli
Job Type Full-time, Permanent
Category Other-General
Posted June 08, 2026
Deadline July 18, 2026

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