About the Role
Senior Engineer End User Computing
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- Act as a point of escalation within the EUC for more complex or in-depth issues
- Perform the role of a Problem Analyst in the SES Problem Management process for problems requiring the analysis of the ServiceDesk
- Take on role of Incident Manager when required or directed by management
- Act as a point of contact between the EUC a...
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