Reporting & Analytics Center – Process Manager

A global shared services hub (GBS) for a leading tobacco company is looking for a Reporting & Analytics Center Process Manager to set the vision, operating model, and standards for enterprise reporting. This role transforms a team of Reporting Experts into a high-performing capability that delivers trusted, timely, and actionable insights at scale. You will ensure robust data governance, KPI standardization, and sustainable platform operations; accelerate self-service adoption; and leverage automation and AI-assisted capabilities to reduce cycle times and enhance decision quality. The objective is to deliver measurable business value through a modern reporting ecosystem that is secure, compliant, and future ready.

Responsibilities:

• People Leadership. Build, coach, and mentor a high-performing team of Reporting Experts with clear competencies and growth path, while fostering a culture of ownership, collaboration, and continuous improvement...