About the Role
iQor is looking for a dedicated individual to manage service levels and enhance operational efficiency in our contact centers in Dasmariñas, Philippines. The successful candidate will have 1-3 years of relevant experience, particularly in workforce management and call centers.
Your role will involve real-time performance monitoring, communication of performance metrics, and proactive problem-solving to handle unexpected situations. A Bachelor’s Degree is required, with a preference for qualifications in Business Administration.
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