Full-time
Real-Time Call Center Optimizer
Posted by Ubiquity • cagayan de oro, northern mindanao, Philippines
About the Role
Ubiquity in Cagayan de Oro is seeking a Real-Time Operations Analyst responsible for optimizing staff resource utilization and reporting service levels. Candidates should have 1-2 years of experience in the BPO industry and be proficient in communicating data and creating reports in Excel. The role requires effective multitasking and the willingness to work graveyard shifts. Join Ubiquity to enhance operational efficiency in a dynamic environment.
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