Full-time
Operations Intern — Customer Experience & Support
Posted by DobiQueen • batu caves, selangor, Malaysia
About the Role
Job Responsibilities
- Handle and investigate customers' complaints.
- Understand and identify customers' needs and requirements and propose relevant laundry service/products.
- Assist customers throughout payment process (if necessary), handle billing and invoice.
- Perform data captures for all laundry pick-up orders and customer service assistance by day.
- Assist with the execution of all other operations related tasks assigned by the Management.
- Undertake ad-hoc assignments as and when requires.
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