Itom Developer

Job DescriptionDesign and implementServiceNow ITOM Discovery and CMDB solutionsto meet client requirements.Configure and manageDiscovery(MID Servers, schedules, credential management, patterns) and ensure reliable CI population.Establish and maintainCMDB governance and data quality, including CI class modeling, relationships, lifecycle, and data standards.ConfigureIdentification and Reconciliation (IRE), including identification rules and reconciliation behavior across data sources.Should have implementedCMDB Workspace, CMDB Health Dashboards, CI Class Manager, Data Manager, CSDM Awareness and related tools to monitor and improve CMDB quality.Implement data loads and migrations usingImport Sets, Transform Maps, Data Sources, andData Manager.Build/maintain integrations usingREST/SOAP APIs(inbound and outbound) to support CI data ingestion and synchronization.Perform troubleshooting and root-cause analysis for Discovery/CMDB issues (E.g., MID Server connectivity, ECC queue, pattern fa...