IT Support Technician in Kelowna

Elevate your career as an Information Technology Support Technician with a permanent, full-time role in Kelowna, BC. This position focuses on providing essential support for computer systems and networks in a retail environment.
We're looking for a dedicated IT Support Technician to join our team in Kelowna. This role involves setting up equipment, troubleshooting issues, and ensuring optimal performance of computer systems. You will consult technical manuals and offer training to users, making your expertise crucial for effective business operations.
Key Responsibilities:
• Provide access to computer networks and troubleshoot issues
• Report on system performance and user difficulties
• Set up equipment for employee use and ensure proper installation
• Maintain a comprehensive log of problems and solutions
• Offer customer service and support for business systems
Requirements:
• CompTIA Security+ Certification and ITIL Certification
• Experience with Micr...