About the Role
Excel in IT support with a vibrant team in Toronto as an IT Support Analyst. Deliver high-quality service, manage user issues, and provide training on applications like Office 365.
We are looking for an IT Support Analyst with 2-3 years of relevant experience. Strong skills in incident management, Microsoft applications, and Active Directory administration are essential. This role emphasizes delivering customer-focused solutions and requires excellent communication skills.
Key Responsibilities:
• Triaging and escalating technical tickets as needed
• Communicating problem statuses to users promptly
• Administering Active Directory and Office 365 user accounts
• Providing specialized support to Senior Executives
• Ordering and deploying computer hardware efficiently
Requirements:
• 2-3 years in IT Service Desk or Technical Call Centre
• Experience with Windows, Office applications, and mobile devices
• Ability to troubleshoot Outlook issues
• Strong co...
We are looking for an IT Support Analyst with 2-3 years of relevant experience. Strong skills in incident management, Microsoft applications, and Active Directory administration are essential. This role emphasizes delivering customer-focused solutions and requires excellent communication skills.
Key Responsibilities:
• Triaging and escalating technical tickets as needed
• Communicating problem statuses to users promptly
• Administering Active Directory and Office 365 user accounts
• Providing specialized support to Senior Executives
• Ordering and deploying computer hardware efficiently
Requirements:
• 2-3 years in IT Service Desk or Technical Call Centre
• Experience with Windows, Office applications, and mobile devices
• Ability to troubleshoot Outlook issues
• Strong co...
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