About the Role
Job Description
Primary Responsibilities
- Conduct daily briefings with staff at floor level.
- Manage and supervise all tasks of his/her team.
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set.
- Supervise public areas.
- Replenish guest supplies and ensure that guests requests are promptly attended to.
- Attend to reports on damage or malfunction in hotel rooms.
- Maintain equipment in proper state of cleanliness.
- Maintain a section floor report.
- Conduct regular room checklists.
- Report unusual behaviour/activities on floors to Executive Housekeeper.
- Record room status in allocated section accurately.
- Assist Executive Housekeeper in assessing Colleague’s attendance and performance.
Other Responsibilities
- Be well versed in ...
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