About the Role
Job Title
Health Benefits Process Trainer
Job Purpose
Develop and deliver expert-led training programs on health benefits platforms and processes, ensuring internal teams and clients can effectively administer, enroll, and engage with health benefits.
Key Responsibilities
+ Assist in the planning and execution of learning and development initiatives for new hires within the Health business, across all role levels.
+ Conduct needs assessments by collaborating with HR, Benefits Operations, and client teams to identify training gaps and requirements.
+ Coordinate logistics for training sessions, including scheduling, room bookings, materials preparation, and communications.
+ Design, develop, and update training materials such as facilitator guides, presentations, e-learning modules, and job aids, in collaboration with subject matter experts.
+ Deliver training through classroom, virtual instructor-led sessio...
Health Benefits Process Trainer
Job Purpose
Develop and deliver expert-led training programs on health benefits platforms and processes, ensuring internal teams and clients can effectively administer, enroll, and engage with health benefits.
Key Responsibilities
+ Assist in the planning and execution of learning and development initiatives for new hires within the Health business, across all role levels.
+ Conduct needs assessments by collaborating with HR, Benefits Operations, and client teams to identify training gaps and requirements.
+ Coordinate logistics for training sessions, including scheduling, room bookings, materials preparation, and communications.
+ Design, develop, and update training materials such as facilitator guides, presentations, e-learning modules, and job aids, in collaboration with subject matter experts.
+ Deliver training through classroom, virtual instructor-led sessio...
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