Full-time
Global Support Senior Manager, Remote/Hybrid
Posted by SimCorp • ciudad de méxico, ciudad de méxico, Mexico
About the Role
SimCorp is seeking a Senior Manager, Global Support in Mexico City. This role is critical in leading their global support organization, ensuring operational excellence and client satisfaction. Responsibilities include overseeing escalated client issues, managing a team of support consultants, and aligning support operations with business objectives. The ideal candidate has strong leadership skills, experience in service delivery, and effective communication abilities. A hybrid work model is available, requiring two days in the office per week.
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