About the Role
Exchange Admin / M365 Admin
Role Summary:
We are seeking an experienced Microsoft 365 L2 Engineer to support, administer, and troubleshoot M365 services for our global customer. The ideal candidate will have hands-on expertise with Exchange Online, Teams, SharePoint, OneDrive, Intune, and core identity technologies such as Azure Active Directory. This role provides L2 operational support, escalations, and service improvements.
We are seeking an experienced Microsoft 365 L2 Engineer to support, administer, and troubleshoot M365 services for our global customer. The ideal candidate will have hands-on expertise with Exchange Online, Teams, SharePoint, OneDrive, Intune, and core identity technologies such as Azure Active Directory. This role provides L2 operational support, escalations, and service improvements.
🔹 Key Responsibilities:
• Support during USA hours and flexibility to be available during non-business hours for any outage support
• Work with OEM to handle issues and support
• Provide support for Microsoft 365 services including:
• Support during USA hours and flexibility to be available during non-business hours for any outage support
• Work with OEM to handle issues and support
• Provide support for Microsoft 365 services including:
- Exchange Online (mail flow, mailbox issues, transport rules)
- Teams (meetings, collaboration, voice basics)
- SharePoint Online & OneDrive (permissions, sync issues, site access)
- Microsoft ...
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