Exception Processor (Onsite)

SWBC is seeking a talented individual to research, review, and update pertinent insurance data into the computer system to reflect the most current information.
This individual will make payments to insurance companies to ensure that our client's interests are protected.
This individual will also make outbound calls to clarify information, research the automated matching system, and makes corrections to the system updates on the files and any corrective payments as needed.
- Why you'll love this role:_
- Essential duties include the following:_
- Resolves escrow disbursement discrepancies by researching the loan and making outbound calls to the insurance agency/company to obtain required information in order to make timely and accurate updates and insurance payments to loan files.
Maintain positive work environment by acting and communicating in a professional manner so as to get along with agents, clients, co-workers, and management.
- Process and track ...