Full-time
CX Insights & Retention Analyst
Posted by Slangapp • bogotá, bogotá, distrito capital, Colombia
About the Role
Slangapp seeks a Customer Experience Analyst in Bogotá, Colombia, to enhance customer satisfaction and retention. This role is crucial as it manages user support, analyzes customer interactions, and collaborates with various departments to improve the overall client experience. Candidates must have over a year of experience in similar roles and be bilingual in Spanish and English. If you're passionate about transforming customer feedback into valuable insights, this opportunity is for you.
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