Customer Support Advisor

Job Category

Customer Service | JR-20755

Job Location

Angeles City, Pampanga

Why will you love working with this Client?

This client is a company based in the UK that provides high-quality products in the healthcare and footwear industry. They have been in this field for more than a decade, and they have been continuously growing amazingly. Join their team in the Philippines and experience new opportunities.

Location / Shift

Angeles City, Pampanga – Mid Shift

Key Responsibilities

• Deliver a consistently high standard of customer service across all channels, ensuring every interaction reflects professionalism and care.
• Handle customer enquiries, complaints, and requests via inbound and outbound calls and emails through the CRM, taking ownership to resolve issues efficiently at first contact whenever possible.
• Accurately process customer orders, returns, and maintain records t...