Customer Care Representative North Bay

Elevate your customer service skills with Connect Hearing as a Customer Care Representative in North Bay, ON. Engage with clients, manage appointments, and assist with device repairs in this rewarding role.

This position focuses on delivering exceptional service by connecting with customers in-person, by phone, and via email. You will schedule appointments for Hearing Care Professionals, manage client accounts, and handle billing interactions with insurance companies. Training will prepare you for minor in-clinic repairs and device cleanings.

Key Responsibilities

• Provide exceptional customer service in all formats
• Schedule appointments for Hearing Care Professionals
• Manage and maintain client accounts efficiently
• Coordinate with insurance firms for billing processes
• Assist with device cleanings and repairs in-clinic

Requirements

• Solid communication and customer service skills
• Expe...